The Water Division’s primary mission is to provide high quality water for domestic, commercial, industrial, and recreational use.

The division is responsible for the maintenance and repair of approximately 72 miles of water main serving 4,500 customers.  These activities include service installation and repair, main line installation and repair, meter repairs, backflow prevention, fire hydrant repair and maintenance, and emergency response.

The Water Treatment Plant’s primary mission is to provide high quality and adequate water supply to meet the present and future water needs of the community.

Water Shut-off
Occasionally homeowners will find they need to have their water shut off at the meter.  This may be for home repairs or plumbing changes.  The City policy is that customers or their contractors never turn off the water at the water meter themselves.  If you find you need to have the water shut off at the meter call 503.992.3258 and a City representative will come out and turn your water off for you.  There is a fee of $21.00 during business hours and $42.00 after business hours for this service.  This fee includes both the shut off and the turn back on service.  This small fee can save homeowners money and embarrassment in the long run -- if the meter breaks while the City representative is turning the meter off, the City will make all repairs at the City’s expense.  If a homeowner or contractor attempts to shut off the water at the meter without calling the City and the meter or the water line breaks, all repair expenses will be made at the homeowner’s expense.  In addition to the expense, it is possible that the entire neighborhood may have their water service interrupted while the water line is repaired.  It would be a humiliating experience to tell neighbors their water is shut off because you broke your water meter and the City is making repairs!

 Water Conservation Tips
 Backflow Testing
 Hydrant Flushing