Utility Billing

Services Billed

The City bills for:

  • Electric Service
  • Water Service
  • Surface Water Management and Sewer. Sewer is a combination of services provided by the City and Clean Water Services.

Payment

Customers can pay via mail, in person, or through the City's 24-hour drop box, located across the street from City Hall. Please do not mail cash or place cash in the drop box. Include the payment stub to ensure proper credit. When paying in person at City Hall bring your entire bill. 

The City accepts:

  • Cash
  • Checks, Electronic Checks
    • To stop charge or deduction, use the Utilicheck Stop Form (PDF). Depending upon when the form is received by the Utility Office, there may be a balance that is scheduled to be deducted that you will need to pay by other means.
  • Cashier's Checks, Money Orders,
  • Debit or Credit card payments from your VISA, MasterCard, Discover, and American Express, up to the amount billed, are accepted through online utility billing or over the counter at the Utility Billing Office, 1924 Council Street. Forest Grove, Oregon 97116

Payment Timelines

Customers typically have 14 days to pay their utility bills. If a bill remains unpaid after 15 days of receipt, a reminder notice will be mailed. This notice serves as a reminder your bill is due and includes a service disconnection date. 

Online Bill Payment

Enroll in online bill payment! UB Online allows you to view up to 2 years of history and up to a minimum of 5 years of transaction history, as well as your current and any past-due balances.

Electrical & Water Outages

  • For power outages at all hours, call 503-992-3250.
  • For water outages at all hours, call 503-992-3258.